Last updated: 17 Jan, 2026

1. Introduction 
Welcome to https://victrafia.com/. By accessing this site or making a purchase, you agree to comply with these Terms of Service, as well as any referenced policies including our Privacy Policy. The website is hosted on the Shopify Inc. platform.

2. Website Use and Accounts
To use this website, you must have the legal capacity to enter binding agreements, or obtain consent from a parent or guardian. The website and its products must not be used for unlawful purposes, violations of law, or distribution of harmful software. We reserve the right to suspend or terminate accounts and refuse service at our discretion.

3. Product Information and Pricing
We strive to provide accurate product descriptions, images, and pricing; however, errors may occur. All information is provided for reference only. Prices, availability, and specifications may change without notice. Product images are illustrative and may appear differently depending on your device. Returns are processed according to our Return and Refund Policy.

4. Orders and Account Details
Orders that appear fraudulent or intended for resale may be canceled at our discretion. Customers are responsible for providing correct and up-to-date contact and shipping information to ensure smooth processing.

5. Third-Party Services
This website may include links to or integration with third-party websites and services. We do not control these external services and are not responsible for their content or practices. Use of third-party services is at your own risk.

6. Privacy and Personal Data
All personal data is handled in accordance with our Privacy Policy and applicable USA data protection laws, including the USA General Data Protection Regulation.

7. Feedback and Submissions
Any feedback, suggestions, or content you provide may be used by us without compensation. All submissions must be lawful and must not infringe on the rights of others.

8. Intellectual Property
All content on this site, including text, images, and logos, is owned by Victrafia or used with permission. Copying or using content without written authorization is prohibited and may result in legal action.

9. Corrections
We may update or correct product information, pricing, or availability at any time, even after an order is placed, to maintain accuracy.

10. Disclaimer and Consumer Rights
The website is provided ‘as is,’ and uninterrupted access is not guaranteed. Your statutory rights under USA consumer law remain intact, including eligibility for refunds, replacements, or remedies for faulty or misdescribed products.

11. Liability
You agree to hold Victrafia harmless from any claims, losses, or damages resulting from misuse of the website or violation of these Terms.

12. Changes to Terms
We may update these Terms at any time. Updated Terms will be posted on this page, and continued use of the website constitutes acceptance of any changes.

CONTACT INFORMATION

Store Name: Victrafia

Registration Number: 16870759

Business Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Email: info@victrafia.com
Phone: +44 2039266504

We aim to respond to your inquiries within 12 hours.

Customer Service Hours
Monday to Friday: 09:00 - 17:00 
Saturday and Sunday: Closed