1. Accepted Payment Methods
We offer a variety of payment methods to complete your purchase safely and efficiently. Available options include:

• Visa
• Mastercard
• American Express (AMEX)
• Cash App
• Apple Pay
• Bank Transfers
  

2. Failed or Declined Payments
If a payment cannot be completed, you will receive a notification. Please review your payment information or choose an alternative method. Orders with unsuccessful payments will not be fulfilled.

3. Security Measures
We employ Shopify’s fraud detection systems to protect transactions. This may include automated checks, manual reviews, or requests for additional verification. Orders identified as high-risk may be delayed or canceled.

4. Policy Updates
This Payment Policy may be updated from time to time. Changes will be posted on this page, and continued use of the site implies agreement with the latest version.

Contact Us

Contact Information:

Store Name: Victrafia

Registration Number: 16870759

Business Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.

Email: info@victrafia.com

We aim to respond to your inquiries within 12 hours.

Customer Service Hours
Monday to Friday: 09:00 - 17:00 
Saturday and Sunday: Closed